Harmony Hearts

Harmony Hearts

Understanding Dysregulation

Meltdown or Shutdown?

They look completely different and need completely different responses. This quick guide walks you through what you're seeing right now and what will actually help.

Answer honestly based on what's happening in this moment. There are no wrong answers.

This is a supportive guide, not a diagnostic tool. You know your child best. Trust that.
Question 1 of 5
What does their body look like right now?
A
Moving a lot, intense energy outward Hitting, throwing, biting, screaming, physically difficult to be near
B
Very still, collapsed, retreated Barely moving, slumped, going somewhere quiet, refusing to engage
C
Hard to say, switching between Started one way and shifted, or it's unclear
Question 2 of 5
When you speak to them or try to make eye contact, what happens?
A
They react to it, possibly escalate Your voice or presence seems to make things more intense
B
No response or very delayed Like they can't hear you, or they look through you
C
Unpredictable Sometimes reacts, sometimes nothing
Question 3 of 5
What was happening just before this started?
A
A specific trigger, demand, or sensory event Something happened and this is the direct response to it
B
They'd been holding it together for a while Long day, lots of demands, gradual build-up of overwhelm
C
Not sure, or it seems like both A trigger happened during an already full day
Question 4 of 5
Their facial expression and eyes right now?
A
Distressed, tearful, overwhelmed Fear or frustration visible, a lot of feeling showing
B
Blank, absent, glazed The lights seem off, expression flat or turned away completely
C
Shifting between both Distressed one moment, gone the next
Question 5 of 5
Your gut feeling right now as their carer?
A
I feel like something needs to be done to help them get it out The energy in the room feels urgent, almost like a storm
B
I feel like I need to be very quiet and just be there Something in me knows to reduce everything, just wait
C
I honestly don't know what they need right now It keeps changing and I'm reading it as I go

Quick comparison guide

Meltdown signs

  • Energy going outward
  • Physical intensity
  • Crying, screaming
  • Hitting, throwing
  • Visible distress on face
  • Responds to stimulus

Shutdown signs

  • Energy going inward
  • Stillness, withdrawal
  • Going non-responsive
  • Blank expression
  • Seeking isolation
  • No eye contact at all